Privacy Policy

Welcome to Masar Compass. We value your trust and are fully committed to protecting your privacy and personal data. This policy explains how we collect, use, and protect the information you provide when using our website and services. By using Masar Compass, you agree to the practices described in this policy.

We collect the following types of information: • Optional personal information: First name, email address, phone number (when voluntarily provided during the payment process). • Survey responses: Your answers to the 38-question survey, used exclusively to generate your personal report. • Technical information: IP address, browser type, device type, and cookies necessary for website operation. • Payment information: Payments are processed through secure, certified payment gateways. We do not store your credit card data on our servers. • Consent records: When you agree to terms and conditions, we maintain a digital record including the date, time, and text of your acknowledgment.

We use collected information for the following purposes only: • Generating your personal report based on survey responses. • Processing payment and confirming orders. • Sending the report to you via email or WhatsApp (if requested). • Improving our service quality and user experience. • Complying with legal and regulatory requirements. We do not use your data for marketing or advertising purposes without your explicit consent.

We do not sell, rent, or share your personal information with any third party, except: • Certified payment service providers for processing financial transactions. • AI services for analyzing survey responses and generating reports (only answers are sent, without personally identifiable information). • Legal authorities when required by law or court order.

We implement reasonable technical and administrative security measures to protect your information from unauthorized access, disclosure, modification, or destruction. These measures include encryption in transit (SSL/TLS), restricting data access to authorized personnel only, and periodic review of security procedures.

We retain survey responses and generated reports for no more than 12 months from the date of creation, unless otherwise requested. You may request deletion of your data at any time by contacting us.

We use only essential cookies necessary for website operation and providing a smooth user experience. We do not use tracking or advertising cookies.

You have the following rights regarding your personal data: • The right to access your personal data. • The right to correct inaccurate data. • The right to request deletion of your data. • The right to object to processing of your data. • The right to data portability. To exercise any of these rights, please contact us through available communication channels.

Our services are not directed at persons under the age of 16. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under the specified age, we will delete it immediately.

We reserve the right to modify this policy at any time. Any changes will be posted on this page with an updated last modification date. Your continued use of the website after any modification constitutes acceptance of the revised policy.

If you have any questions or inquiries about this privacy policy, you can contact us: • Email: [email protected] • WhatsApp: Via the contact button at the bottom of the website We will respond to your inquiries within 48 business hours.